DocumentationSystem
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FAQ & Troubleshooting
General questions
Hover over the version number in the bottom left corner of the sidebar. A popup will appear with detailed information about the version, build date, service status and update availability.
Installation and configuration
Troubleshooting
- •Check if Elasticsearch is running: service icon in the sidebar (version popover)
- •Verify that Elastic Agent is sending data: Assets → agent status
- •Check the time range — you may have set too narrow a period
- •Check fleet connection: Fleet Server must be online
Modules and features
Security
Report an issue
If you encounter a bug, have an improvement suggestion or a general question, you can send a report directly from the documentation page.
Click the "Report an Issue" button in the bottom of the left navigation panel in the documentation.
Report form
- •Report type — Bug, Improvement Suggestion, General Report
- •Subject — brief description (required)
- •Description — rich text editor with formatting (bold, italic, lists)
- •Images — paste directly from clipboard (Ctrl+V) or insert via toolbar button
- •Attachments — up to 5 files (images, PDF, logs, ZIP...)
After submitting, the report is delivered to the FlowPro NG team. You will see a confirmation message. The reply will come to your account email address.
Contact and support
- •Web: www.flowpro.eu
- •Email: info@flowpro.eu
- •Report issue: Documentation → Report an Issue button
- •Documentation: this page (/docs)
- •Installation guide: Help → First launch